Booking & Check-In
Information about bookings, payments and check-in.
Browse the Central Apartment Hotels frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.
10:00am Check-Out, 2:00pm Check-In
Your Credit Card will be required upon Check-In.
Yes, we suggest you advise at the time of booking your estimated arrival time. If it is after hours, reception will put your room key in a night safe for your collection. Our night service will advise your code to access the safe to retrieve your room keys.
A late check-out is on request only, we suggest if you require a late check-out after 12pm you book the following evening.
No deposit is required. We take full payment upon arrival if not already pre-paid.
Yes you can, however please ensure your account has been settled prior to departure.
General information about our accommodation services and on-site facilities.
Yes, each hotel offers complimentary WiFi up to 200mb per day. (If you require more, there is a charge).
Yes, each hotel offers secure undercover parking.
Yes, all linen including towels is provided.
Servicing varies between hotels, please check booking confirmation and/or with reception.
For Cosmo: Please note that daily servicing is not provided for weekend bookings and for stays of 2, 5 and 7 nights. A daily service can be requested in advance before 13:00, for a charge of AUD $25.
For Dockside: Please note this is a non serviced hotel. A service can be arranged for an additional fee, please contact reception for further details
If you receive a service daily your bed will be made. Each hotel offers laundry facilities, therefore no guest washing is undertaken by the hotel.
We do offer a drycleaning service. Please contact hotel reception for further details.
Although Dockside and Hillcrest feature outdoor swimming pools, none of our hotels offer heated pools.
COMSO: Suncorp Stadium - 10min walk; Milton City Cat Ferry Terminal - 2min walk; CBD - 6min ferry; Southbank - 10min ferry; Restaurants - on your doorstep.
DOCKSIDE: CBD - 6min by car; Convention Centre - 16min ferry; The Gabba - 6 min drive; Southbank - 10min ferry; Eagle Street - 6min ferry.
HILLCREST: The Gabba - 12min walk; The Mater / Lady Cilento Children's Hospital - 3/5min walk; Convention Centre - 6min drive; CBD - 6min drive; Southbank - 12min walk; Restaurants - 12 min walk.
All three of our properties are within close proximity of restaurant and shopping precincts, with each hotel just minutes away from the CBD via public transport.
Central Dockside and Central Hillcrest both feature onsite restaurants that are open to all guests and the general public. Opening times are as follows:
Fig Tree Bistro - Central Hillcrest, South Brisbane
Open Monday to Friday (Not available on public holidays)
Breakfast: 6.30am - 9am
The Cove Bistro - Central Dockside, Kangaroo Point
THE COVE BISTRO WILL BE CLOSED FROM 24TH DEC 2017 FOR RENNOVATIONS - THE RE-OPEN DATE IS TBC
Open Monday - Friday - Continental Buffet Breakfast
6am - 10am
Open Saturday - Sunday - Continental Buffet Breakfast
7am - 12pm
Yes, each hotel has ferry or bus within close proximity.
CBD, South Bank, Fortitude Valley, GOMA, Museums, Suncorp Stadium & The GABBA just to name a few.
Both Doomben and Eagle Farm Raceway are accessible by the City Cat Ferry or local Taxi.
Please see reception at each hotel for local supermarket information.